See What Data We Collect and Store
When you open an account, we collect the details you provide at registration: your name, contact number, and email address. If you verify your identity with a national identity document, that record is held only for verification and not shared beyond what local regulation requires. Transactional
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data is captured whenever you deposit or withdraw. Using JazzCash, Easypaisa or Raast, we record the transaction reference, amount and timestamp to match each payment to your account wallet. This is also how we trace a missing credit or a disputed withdrawal. We do not store
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your mobile wallet PIN or bank credentials — those remain within your payment provider's infrastructure. We also collect device and session data: the type of phone you use, your browser version and your IP address. This lets our security layer flag unusual login attempts. Accessing your
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account from a new device may trigger a one-time verification code sent to your registered number. Cookies manage session state, so you stay logged in as you move between the lobby and your account page. You can adjust cookie settings in your browser. Switching off non-essential
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cookies does not block access to your account, though some lobby personalisation may reset. Data is held only while your account is active or as local law requires. When you close your account, personal records are deleted within the period mandated by applicable regulation. Payment references
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are kept only where tax or compliance rules demand it. This service is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.